Terms & Conditions

These Terms & Conditions apply to all services provided by CleanSpell. By using our website or booking our services, you agree to the terms described below.

Services

CleanSpell provides professional cleaning and related services for private and commercial clients. The scope of each service is agreed individually with the customer prior to commencement.

Booking and payment

Bookings are made via our website, email, or telephone. Prices are agreed in advance and may vary depending on the scope of work. Payment terms will be communicated before the service is carried out.

Cancellation and changes

If you need to cancel or reschedule a booking, please contact us as early as possible. Late cancellations may result in a cancellation fee, depending on the circumstances.

Customer responsibilities

The customer is responsible for ensuring that CleanSpell has access to the premises at the agreed time and that any valuable or fragile items are secured prior to the service.

Liability

CleanSpell performs all services with due care and professionalism. We are not liable for indirect or consequential damages unless required by applicable law. Any claims regarding damages must be reported as soon as reasonably possible after the service.

Complaints

If you are not satisfied with a service, please contact us promptly so we can assess the situation and, where appropriate, remedy the issue.

Use of the website

The content on this website is provided for general information purposes only. CleanSpell reserves the right to update or modify the website and its content at any time.

Governing law

These Terms & Conditions are governed by Danish law. Any disputes shall be settled under the jurisdiction of the Danish courts.

Contact

If you have any questions regarding these Terms & Conditions, please contact us by phone or email.